Please read these terms and conditions carefully before transferring payment. Once a completed booking form has been accepted in writing by Change in Nature CIC and payment has been received all the persons named on the booking form will have entered a binding contract on the basis of these terms and conditions.

If you have any questions about them please do not hesitate to contact us.

1. Definitions

“Change in Nature” means “Change in Nature CIC”. “The client” means the person or persons named on the booking form. “Booking form” means one of Change in Nature CIC’s booking forms.

2. Agreement arises upon the fulfilment of the following:

a) Receipt by Change in Nature of a properly completed booking form, accompanied by the payment or deposit specified.

b) Clearance of the payment or deposit into Change in Nature’s bank account.

c) Change in Nature reserves the right, in its absolute discretion and without the need to give reasons, to refuse to accept a booking. In such circumstances no agreement arises and Change in Nature will return any payment accompanying the booking from.

d) The agreement is between Change in Nature and the client and is the sole agreement between those parties. No variation of these terms and conditions shall be applicable unless agreed in writing by Change in Nature before the relevant event.

e)  The person submitting the booking form shall be deemed to sign that form for him/herself and as agent for all other persons listed on that form and warrants that he/she is appointed agent for that purpose.

f)  The agreement is governed by English law.

3. Payment

Payment should be made in full at the time of booking, unless otherwise agreed in writing.

4. Cancellation by client

If the booking is cancelled by the client (for any reason) the following cancellation charges will arise:

a) Cancellation more than 4 weeks before the event starts – 50% of the fee will be refunded

b) Cancellation less than 4 weeks before the event – 0% of the fee will be refunded

The client acknowledges that it is reasonable for such penalties to arise given the need for Change in Nature to make preparations for an event (including paying venue deposits) substantially in advance of the date of the event.

5. Cancellation/alteration of an event by Change in Nature

A Change in Nature event is, by its very nature, at the mercy of natural variables, including the weather. Whilst every reasonable effort is made to deal with such contingencies, there may be occasions when Change in Nature, through no fault of its own, is forced to cancel an event before it starts but at short notice. In these circumstances, the client will be offered the option of the return of monies paid (minus a small booking fee which we are unable to claim back), or the opportunity to participate in a comparable event on another date.

Similarly, there may be occasions when, through no fault of its own, Change in Nature is forced to bring an event to an early close. In these circumstances, the client will be offered the opportunity to participate in an event of comparable duration to the time lost, at no extra cost (some of this time might be online rather than in person).

A Change in Nature event is in part a social event and benefits from the presence of a critical number of persons. If Change in Nature, in its absolute discretion and without need to give reasons, determines that a critical number will not be present, it reserves the right to cancel an event at short notice. In these circumstances, the client will be offered the option of the return of monies paid or the opportunity to participate in a comparable event on another date.

The client acknowledges that all of the circumstances in which Change in Nature may be forced to alter or cancel an event resulted from factors beyond Change in Nature’s control. In return for Change in Nature undertaking to give the maximum amount of notice that circumstances allow, the client accepts that Change in Nature is not liable for any losses arising as a result of cancellation or alteration.

6. Code of conduct

Personal safety: The client agrees that they are responsible for their own safety, that they will seek clarity about the Change in Nature event before they arrive, and will only participate if they are comfortable that it is within their current mental and physical capabilities. If there is any doubt about this, the client can request a call with Change in Nature in order to discuss their circumstances, concerns and needs. Change in Nature is unable to offer therapeutic or medical treatment and may conclude that it is not safe for a participant to join an event based on their current mental or physical capabilities. Change in Nature also requires the client to disclose any relevant psychological, physical or medical conditions on the booking form. If this information is not shared in advance (via a phone call or the booking form) and it becomes clear during the course of an event that the client is not psychologically or physically capable of engaging with the event, Change in Nature reserves the right to ask the client to leave in the interests of their safety and the safety of the rest of the group.

Consent & confidentiality: Change in Nature events are conducted with a strong emphasis on obtaining affirmative consent from participants. This includes obtaining consent for physical contact, taking photographs, sharing personal information, or any other activity that may involve another person. Change in Nature commits to treating any personal information shared by the client as confidential, unless there is a concern for their safety. The client agrees to treat other participants (including their personal information) in the same way and to only share it with the Change in Nature team if they are concerned for the person’s safety.

Respect for others: Change in Nature welcomes people with a variety of ethnic, racial and religious backgrounds, sexual and gender identities, ages, abilities, lived experiences and other characteristics, and takes responsibility for fostering a culture of equal respect at its events. As a member of the group, the client agrees to treat all other members of the group with respect and consideration. This includes refraining from any behaviour that may be considered offensive, harassing, or discriminatory. Change in Nature reserves the right to require a participant to leave an event if they are unable to uphold this conduct.

Challenges & conflicts: The client acknowledges that Change in Nature events are often deep group processes and require a basic level of communication among all members of the group. In the event that interpersonal challenges or conflicts arise between the client and other members of the group, the client agrees to enter into communication with those group members with the intention of reaching a sufficient level of mutual understanding for everyone to be able to continue participating in the event. If the client is unable or unwilling to enter into this communication, Change in Nature reserves the right to require a participant to leave in the interests of their wellbeing and that of the wider group. Change in Nature is responsible for delivering the event as advertised, and is unable to get drawn into interpersonal dynamics during an event where that would impede delivery of the event itself.

7. Liability

Change in Nature events take place in the open countryside and are by their very nature not absolutely free from hazard. Change in Nature makes every effort to minimise risk to clients and instructs clients in the safe negotiation of such risks as may remain. Consequently, the client acknowledges that there are circumstances in which an accident could befall a client without Change in Nature being at fault and accepts that he/she is taking part in an event at his/her own risk.

a) Change in Nature only accepts liability for physical injury to a client that is shown to result from negligence on the part of Change in Nature.

b) The client acknowledges that other loss, damage and expense (including, without limitation, loss of money, loss or damage to clothes and possessions, losses arising on the cancellation of a booking and the expense of delay) however arising is not the responsibility of Change in Nature and that Change in Nature’s liability is limited accordingly.

8. Insurance

Change in Nature is covered to a level of £5,000,000 for Public Liability. The client is strongly advised to take out personal insurance of the type available to holiday makers, to cover the risks ordinarily covered by such policies, including personal injury, loss of belongings and money, and cancellation.